Pay On-Line Using SmartHub with a credit or debit card. In addition to paying the bill online, members can view billing history, monitor energy usage, receive notifications via email or text message, report outages and track outage restoration progress and check MECs news feeds. Click here to log into SmartHub.
Automatic Credit Card Payment allows monthly electric bill payments to be automatically charged to a credit or debit card.
Electronic Funds Transfer allows electric bill payments to be automatically withdrawn from a checking or savings account.
In Person at the MEC headquarters facility located at 16755 Finley Butte Rd, La Pine, Oregon. A cashier is located inside during working hours, Monday – Thursday 7:00 am to 5:30 pm. MEC is closed Fridays, weekends and holidays.
Payment Kiosk installed at the entrance of the MEC headquarters facility, is available 24 hours a day, seven days a week. Members must have their account number to make payments or view bills and payment history. Payments can be made by cash, credit or debit card. The payment station does not have the ability to provide change. Payments made in excess of the bill will be credited to the account.
Drive-up Payment Depository located in the parking area at the MEC headquarters facility, is available 24 hours a day, seven days a week.
Drop Boxes are located inside Washington Federal Bank in Gilchrist, La Pine and Lakeview and also at Sagewood Grocery in Christmas Valley. Payments can be made with cash, check or money order at these locations.
By Phone – Call 541-536-2126 or 800-722-7219, option 2. The system prompts for an account number and will provide account balance and instructions on how to pay with a credit card or debit card. The system is available 24 hours a day, seven days a week.
By Mail using the self-addressed envelope enclosed with the bill.
Budget Billing provides the option to have the annual electric bill averaged for a 12-month period so payments are the same each month.
VISA, MasterCard and Discover Card are accepted.
A Prompt Payment Discount is available to all members who pay their electric bill in full within 10 days of the billing date. By doing so, a 1.5% credit is applied on the next month's electric bill.
Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.