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OFFICE: 541-536-2126 MONDAY - THURSDAY 7 AM - 5:30 PM

OUTAGE NUMBER: 800-752-5935

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Payment Options

MEC offers a number of different payment options to its member/owners for their convenience:

Pay On-Line Using SmartHub with a credit or debit card. In addition to paying the bill online, members can view billing history, monitor energy usage, receive notifications via email or text message, report outages, and track outage restoration progress, and check MECs news feeds. Click here to log into SmartHub.

Automatic Credit Card Payment allows monthly electric bill payments to be automatically charged to a credit or debit card.

Electronic Funds Transfer allows electric bill payments to be automatically withdrawn from a checking or savings account.

In-Person at the MEC headquarters facility located at 16755 Finley Butte Rd, La Pine, Oregon. A cashier is located inside during working hours, Monday – Thursday 7:00 am to 5:30 pm. MEC is closed Fridays, weekends and holidays.

Payment Kiosk located at the entrance of the MEC headquarters facility, is available 24 hours a day, seven days a week. Members must have the account number, name on the account, and telephone number. Payments can be made by cash, credit, or debit card. The payment station does not have the ability to provide change. Payments made in excess of the bill will be credited to the account.

Drive-up Payment Depository located in the parking area at the MEC headquarters facility, is available 24 hours a day, seven days a week.

Drop Boxes are located inside Washington Federal Bank in La Pine and Lakeview and also at Sagewood Grocery in Christmas Valley. Payments can be made with cash, check, or money order at these locations.

By Phone – Call 541-536-2126 or 800-722-7219, option 2. The system prompts for an account number and will provide account balance and instructions on how to pay with a credit card or debit card. The system is available 24 hours a day, seven days a week.

By Mail using the self-addressed envelope enclosed with the bill.

Budget Billing provides the option to have the annual electric bill averaged for a 12-month period so payments are the same each month.

 

VISA, MasterCard, American Express, and Discover Card are accepted.

A Prompt Payment Discount is available to all members who pay their electric bill in full within 10 days of the billing date. By doing so, a 1.5% credit is applied on the next month's electric bill.

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©2022 Midstate Electric Cooperative, Inc. A Touchstone Energy Cooperative.

  • Home
  • About
    • About MEC
      • MEC Facts
    • What is a Cooperative?
    • What are Capital Credits?
      • Capital Credits FAQ
    • Service Area
    • Board of Directors
    • Board Meeting Minutes
    • Departments
    • Career Opportunities
    • FAQ
    • LEED Building
      • Solar PV System
    • About Touchstone Energy
    • Contact Us
    • New Member Welcome Information
    • 2022 Holiday Office Closures
  • Electric Services
    • Log in to Your Account
      • SmartHub FAQ
    • Billing & Payment Options
      • Billing Options
      • Payment Options
    • PowerPay
    • PowerView
    • Services
      • New Service
      • New Construction
    • Facilities Charge
    • Rate Schedules
    • Bylaws & Policies
    • Energy Usage Calculator
    • Find a Form
  • Outage Center
    • Report an Outage
    • Live Outage Map
    • Be Prepared
    • Restoration Process
    • Storm Center
    • Public Safety Power Shutoffs (PSPS)
  • Programs
    • Co-op Connections
      • Co-op Connections Business Sign Up
    • Scholarship Programs
    • Operation RoundUp®
    • Green Power
    • Revolving Loan Fund
  • Energy Efficiency
    • Residential
    • Commercial & Industrial
    • Agriculture
    • Free Energy Audits
    • Together We Save
    • Energy Savings Tips
  • Safety
    • Call Before You Dig
    • Generator Safety
    • Power Line Safety
    • Public Safety
    • Safety Demo
    • Safety Quiz
  • Our Community
    • Economic Development
    • Health Fair
    • News & Info
      • Manager's Message
      • Midstate Connection Newsletter
      • Red Flags Rule
    • Community Service
    • ORECA-Action Grassroots
    • Youth Tour
    • Scholarship Programs
    • Operation RoundUp®
    • Gift Certificates
    • Links
    • Member Calendar Contest - Closed
  • Electric Vehicles
    • Electric Vehicles Resources and Information
    • EV Incentive Questionaire