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Welcome to Power Factor, the official podcast of Midstate Electric Cooperative!

Join Midstate Electric Cooperative’s CEO and General Manager, Jim Anderson, as we explore the power behind your power. Power Factor dives into the real issues that matter to our members—from outage response and system reliability to wildfire mitigation, emergency preparedness, and the steps we take to restore your power safely and efficiently.

Each episode features updates on innovative energy services, behind-the-scenes looks at how our crews keep the lights on, and conversations with local partners and members making a difference. We’ll also share the latest on electric rates, electric vehicles, and community events that make our cooperative stronger.

Whether you're looking to stay informed, be prepared, or understand more about the cooperative difference, Power Factor keeps you plugged in and engaged.

Click on an episode below to tune in!

Episode 1 - Introducing Power Factor Podcast

In this inaugural episode of the Power Factor Podcast, Jim Anderson introduces Midstate Electric Cooperative’s new platform for open conversation and member connection. Tune in as we explore the key factors that drive our power, influence our decisions, and shape the future of MEC. 

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Episode 2 - Lines of Defense: Wildfire Mitigation

In this episode, we’re focusing on the vital work electric cooperatives do to reduce wildfire risk and protect our communities. Hear from MEC’s Operations Manager, Brian Sharr, and Engineering Manager, Tom Weller, as they discuss the proactive steps MEC takes, from vegetation management and tree trimming, to maintaining rights-of-way and creating defensible space. Learn about the year-round challenges our crews face as we work to keep the power on and our service territory safe.

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Episode 3 - Behind the Scenes: Member Service

In this episode, we’re spotlighting the knowledgeable Member Service Representatives who are the first point of contact at Midstate Electric. CEO Jim Anderson talks with Shawntaye, Member Service Supervisor, and Amber, a senior MSR, about what it takes to deliver top-notch service—from starting new accounts to explaining billing details like demand and facility charges. They discuss how MSRs support members through sensitive situations, troubleshoot high bills, and guide them on tools like SmartHub to track usage.

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Listen, follow, and subscribe to the Power Factor podcast on your preferred podcast service. RSS Feed link to paste into your podcast app: https://feeds.buzzsprout.com/2423832.rss