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OFFICE: 541-536-2126 MONDAY - THURSDAY 7 AM - 5:30 PM

OUTAGE NUMBER: 800-752-5935

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REPORTING A POWER OUTAGE

When an outage occurs, crews and staff work hard to restore power quickly and safely.  Prior to reporting a power outage:

1. Check to be sure the outage was not caused by a blown fuse or tripped circuit breaker. 

2. Check our Live Outage Map to see if an outage has already been reported in your area. 

If you determine you are experiencing an outage that needs to be reported, please call MEC's outage number, 800-752-5935.

Provide the following:

  • Your name, address and phone number

  • The name listed on the electric bill

  • Your meter number (this can be located on your electric bill)

  • Whether or not you heard or saw anything that may have caused the outage (such as a tree falling on the line)

If you call and get a busy signal, others may also be without power. Be assured that employees are working as quickly as possible answering phones and dispatching crews. 

PLEASE NOTE:  If an outage is reported and it is determined not to be a MEC-related issue (example: a flipped breaker), you may be billed for a service call.  

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©2022 Midstate Electric Cooperative, Inc. A Touchstone Energy Cooperative.

  • Home
  • About
    • About MEC
      • MEC Facts
    • What is a Cooperative?
    • What are Capital Credits?
      • Capital Credits FAQ
    • Service Area
    • Board of Directors
    • Board Meeting Minutes
    • Departments
    • Career Opportunities
    • FAQ
    • LEED Building
      • Solar PV System
    • About Touchstone Energy
    • Contact Us
    • New Member Welcome Information
    • 2022 Holiday Office Closures
  • Electric Services
    • Log in to Your Account
      • SmartHub FAQ
    • Billing & Payment Options
      • Billing Options
      • Payment Options
    • PowerPay
    • PowerView
    • Services
      • New Service
      • New Construction
    • Facilities Charge
    • Rate Schedules
    • Bylaws & Policies
    • Energy Usage Calculator
    • Find a Form
  • Outage Center
    • Report an Outage
    • Live Outage Map
    • Be Prepared
    • Restoration Process
    • Storm Center
    • Public Safety Power Shutoffs (PSPS)
  • Programs
    • Co-op Connections
      • Co-op Connections Business Sign Up
    • Scholarship Programs
    • Operation RoundUp®
    • Green Power
    • Revolving Loan Fund
  • Energy Efficiency
    • Residential
    • Commercial & Industrial
    • Agriculture
    • Free Energy Audits
    • Together We Save
    • Energy Savings Tips
  • Safety
    • Call Before You Dig
    • Generator Safety
    • Power Line Safety
    • Public Safety
    • Safety Demo
    • Safety Quiz
  • Our Community
    • Economic Development
    • Health Fair
    • News & Info
      • Manager's Message
      • Midstate Connection Newsletter
      • Red Flags Rule
    • Community Service
    • ORECA-Action Grassroots
    • Youth Tour
    • Scholarship Programs
    • Operation RoundUp®
    • Gift Certificates
    • Links
    • Member Calendar Contest - Closed
  • Electric Vehicles
    • Electric Vehicles Resources and Information
    • EV Incentive Questionaire